Frequently Asked Questions
How long will a gas cylinder last?
A very common question! As with most gas heaters, it depends on your choice of heating setting. Most heaters these days have three heat settings; however, some have a fully adjustable control from low to high.
Depending on the model, heaters with three settings – 1 to 1.4kW, 2 to 2.8kW and 3 to 4.2kw.
Depending on the model, heaters with fully adjustable heat control – 1 to 3.4kW.
An easy way to work the kW hours is to use the following equation :-
Number of hours burn time = 14 x cylinder size (15kg) ÷ Power output of heater (e.g. 4.2kW)
For example, a 14 x 15kg gas cylinder ÷ 4.2kw = 50 hours on a maximum heat setting.
This is for guidance only and can vary dramatically depending on the heat settings chosen.
Are they easy to ignite?
Yes, they are easy to ignite.
Traditional cabinet-style gas heaters generally have a piezo ignitor that does not require batteries; however, you may have to press this more than once for the heater to ignite.
The more expensive stove-type/living flame gas heaters are supplied with an electronic igniter and will require a battery to power them. They are much easier to use.
Are they portable?
Yes, very! All heaters incorporate either 4 or 5-directional casters, allowing the heater to move from room to room quickly and easily.
Does the gas heater require ventilation?
The room in which the gas heater is being used must be well ventilated to ensure that the gas heater receives an adequate supply of fresh air to ensure property operation of the appliance.
You should always read and follow the instructions in the owner’s manual.
What happens if the gas blows out?
All gas heaters, regardless of cost, are supplied with an integrated pilot, which will cut the gas supply to the burner if blown out (Flame Supervision Device).
In addition, all gas heaters are supplied with oxygen depletion devices which will automatically turn the heater off if oxygen levels drop to a dangerous level.
It is strongly recommended that any gas appliance used indoors should be used in conjunction with a Carbon Monoxide Alarm.
Are there any rooms a portable gas heater should not be used in?
Where highly flammable or combustible materials are used or stored.
In bathrooms or shower rooms.
In bedrooms, tents or any type of sleeping accommodation.
In rooms smaller than the size specified in the manufacturer’s instructions
Does the gas heater require ventilation?
The room in which the gas heater is being used must be well ventilated to ensure that the gas heater receives an adequate supply of fresh air to ensure property operation of the appliance.
You should always read and follow the instructions in the owner’s manual.
Do gas heaters cause condensation?
Water vapour is a natural emission produced by a cabinet heater. Providing the correct amount of ventilation in and out of a room will prevent condensation from becoming an issue. Please refer to the owner’s instruction manual for recommended levels of ventilation.
Can my heater produce carbon monoxide?
Carbon monoxide (CO) is a highly poisonous gas that can be produced if the gas heater is not working correctly. It is difficult to recognise as it has no colour, smell or taste.
Symptoms of exposure to Carbon Monoxide:
Headaches
Dizziness
Nausea
Breathlessness
Collapse
Loss of consciousness
CO symptoms are similar to flu, food poisoning, viral infections and fatigue. That’s why it’s quite common for people to mistake this very dangerous poisoning for something else.
Other signs that could point to CO poisoning:
Your symptoms only occur when you are at home and seem to disappear when you leave home.
Others in your household (including pets) are experiencing similar symptoms, and they appear at a similar time.
If you suspect you’re gas heater is producing carbon monoxide,
Get fresh air immediately. Open doors and windows, turn off gas appliances and leave the house.
See your doctor immediately or go to the hospital – let them know that you suspect CO poisoning. They can do a blood or breath test to check.
Switch the gas heater off and do not use it again until a competent person/gas installer has checked it.
Do I need to service my gas heater?
Yes, it’s essential to check that your portable heater is safe for use and complies with all relevant safety legislation.
As with all gas appliances, we recommend getting your portable gas heater regularly serviced by a qualified technician, in line with the instructions provided by the manufacturer.
In addition, we advise that the appliance’s regulator be replaced every 10 years to ensure it’s functioning correctly. We also suggest that the hose is inspected regularly for signs of cracking or general wear and tear. Your hose needs to be replaced a minimum of every five years. However, if any signs of damage appear, you should replace them immediately.
Useful Safety Tips
Always turn your portable heater off before leaving your property or going to bed.
Ensure all the heater parts are well maintained, including the regulator hose and hose connectors.
Do not use aerosols or flammable cleaning liquids/sprays near the heater.
Avoid sitting or standing too close to the heater.
Always ensure that the room is well-ventilated, and open a window if it becomes stuffy to allow fresh air to circulate.
Always follow the manufacturer’s guidelines carefully.
Ensure that the position of your heater is away from any flammable materials and is not blocking any escape routes.
Never place clothes or other items over your heater.
Do not move your heater whilst it is in use.